Privacy & Data Protection

Privacy Policy

How we protect and handle your personal information in compliance with UK GDPR

Last updated: 08/03/2026

Introduction

GetAircon ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

  • Contact details: such as name, email, phone number, and address when you request a survey or create an account.
  • Property details: information about your home (e.g. bedrooms, rooms selected) to generate an accurate estimate.
  • Technical data: IP address, browser type, and cookies for analytics and site performance.

How We Use Your Information

  • To provide surveys, quotes and installation services.
  • To contact you regarding your booking or enquiry.
  • To create and manage your GetAircon account (if chosen).
  • To improve our website, marketing and customer experience through analytics.
  • To comply with legal obligations, such as health & safety and financial record keeping.

Sharing Your Information

We do not sell your personal information. We may share data with:

  • Our engineers: to arrange surveys and installations at your property.
  • Service providers: IT, hosting, email, and payment processors who help us deliver our services.
  • Legal authorities: if required to comply with applicable law or enforce our agreements.

Data Retention

We keep your information only as long as necessary for the purposes above, usually for the duration of your account or up to 7 years for financial records, in line with UK law.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Object to or restrict processing of your data.
  • Data portability (receive a copy in a usable format).

To exercise your rights, contact us at info@getaircon.uk.

Cookies & Tracking

Our site uses cookies to improve functionality and measure usage. You can control cookies via your browser settings. For more details, see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer at: info@getaircon.uk

Questions about your privacy?

We're committed to transparency and protecting your data. If you have any concerns or questions, our Data Protection Officer is here to help.

Contact our DPO